JOIN PROGRAM - SELL DEVICE - GET REWARDED
Exchanging your device starts here!
Thank you for participating in our Buyback & Recycling Program. Please read the program rules below, agree to the terms and conditions of the program, and complete this form to receive a $15 Prepaid Debit Card in exchange for your smartphone or other device. This offer is only available to subscribers participating in person and is not available to online customers. Participation in this program does not require purchase.
Please read these terms and conditions carefully to understand your rights and obligations. By participating in the XWireless, LLC. Buyback Program, you agree you understand, acknowledge, and accept the terms below.
XWIRELESS, LLC., ITS VENDORS, AFFILIATES, ASSIGNEES, SUCCESSORS, DESIGNEES, AUTHORIZED RETAILERS, DEALERS AND SUPPLIERS (COLLECTIVELY XWIRELESS, LLC., ITS VENDORS, AFFILIATES, ASSIGNEES, SUCCESSORS, DESIGNEES, AUTHORIZED RETAILERS, DEALERS AND SUPPLIERS MAY BE REFERRED TO AS “WE” OR “US”) WILL NOT BE ABLE TO RETURN TO YOU ANY WIRELESS DEVICE (“DEVICE”) THAT YOU EXCHANGE AS PART OF THIS BUYBACK PROGRAM. YOU AGREE TO SAVE INFORMATION YOU WANT TO KEEP ON ANOTHER DEVICE PRIOR TO EXCHANGING YOUR DEVICE. UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY LOSS OF ANY INFORMATION/DATA FROM DEVICES THAT YOU SEND IN TO US. CONSIDER ANY INFORMATION/DATA ON YOUR DEVICE EXCHANGED IN THIS PROGRAM AS DELETED AND WILL BE UNRECOVERABLE
UNDER THIS BUYBACK PROGRAM, YOU CAN ONLY EXCHANGE FULLY PAID OFF DEVICES OWNED BY THE PERSON OR HOUSEHOLD PARTICIPATING IN THE BUYBACK PROGRAM. Smartphones and other Devices purchased on an installment agreement that have a remaining installment balance are not eligible under this Buyback Program, until the remaining installment balance is paid. Smartphones and other Devices may not be owned by another party, and must be the property of the person or household participating in the Buyback program.
TO PROTECT YOUR PRIVACY, YOU ACKNOWLEDGE THAT BEFORE EXCHANGING YOUR DEVICE TO RECEIVE CREDIT YOU HAVE: ERASED YOUR CONTACTS, CALENDAR, PHOTOS, MESSAGES, CALL HISTORY, EMAIL, TEXT MESSAGES, VIDEOS, WEB BROWSING HISTORY AND ANY OTHER PERSONAL, CONFIDENTIAL OR SENSITIVE STORED INFORMATION FROM YOUR DEVICE, AND REMOVED THE SIM CARD AND MEMORY CARD, IF APPLICABLE, FROM YOUR DEVICE AND PERFORMED A FACTORY RESET.
WE ARE NOT RESPONSIBLE FOR REMOVING PERSONAL, CONFIDENTIAL, OR SENSITIVE INFORMATION FROM YOUR DEVICE AND CANNOT GUARANTEE THAT PERSONAL, CONFIDENTIAL, OR SENSITIVE INFORMATION LEFT ON YOUR DEVICE WILL BE DELETED. If you fail to remove all personal, confidential, or sensitive information from your Device, We are not liable to you for any damages you may suffer if personal, confidential, or sensitive information left on your Device is accessed
You must deactivate all services to your Device before participating in this Buyback Program. We are not responsible for any charges accrued before, during, or after you exchange your Device. If you incur any charges, it is your responsibility to pay those charges.
You represent you are the sole and rightful owner of the Device, have paid off all amounts owed for the Device, are not exchanging a lost or stolen Device, and the Device is free from any liens or claims by third parties.
Participants in this program will receive a $15 prepaid debit card in exchange for their smartphone or other device. Upon acceptance of the prepaid debit card, the device is the property of XWireless, LLC.. We reserve the right to reject your Device depending on the condition, specifications, type and brand. The offer is valid on basic cellular devices or smartphones only. Tablets, Chromebooks, laptops, or other devices are prohibited. All transactions are final once you exchange your device in this Buyback Program.
You must be of legal age to consent in order to participate in the XWireless, LLC. Buyback Program, and you may only Buyback one device per household
This offer is only available to subscribers participating in person and is not available to online customers. Participation in this program does not require purchase.
This is a limited time offer. XWireless, LLC. reserves the right to end this program at any time and at its own discretion. This program is not available at all locations. Offer is also subject to the availability of the prepaid debit card at the participating location
Once the device has been determined to be eligible for this Buyback Program, the participant will receive a $15 prepaid debit card. The prepaid debit card expires 180 days, unless otherwise dictated by state law, after activation. Once a device has been exchange, and a prepaid debit card has been issued the device becomes the property of XWireless, LLC. and the participant loses all claims to exchanged device. These cards contain additional terms & conditions and may only be used at specified location(s).
In lieu of a prepaid debit card, some affiliates may offer discounts on their services of a similar value. See our applicable affiliate for terms and conditions for those offers. Promotions, terms and restrictions subject to change and may be modified or terminated at any time without notice.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE TO YOU FOR MORE THAN THE BUYBACK VALUE OF THE DEVICE. BY PARTICIPATING IN THIS PROGRAM, CUSTOMERS FOREFIT THE FAIR MARKET VALUE FOR THEIR DEVICE IN EXCHANGE FOR THE PREPAID DEBIT CARD AND PARTICPATING IN THIS PROGRAM. IN NO EVENT SHALL XWIRELESS, LLC., ITS VENDORS, AFFILIATES, ASSIGNEES, SUCCESSORS, DESIGNEES, AUTHORIZED RETAILERS, DEALERS AND SUPPLIERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE, INCIDENTAL, OR EXEMPLARY DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING OUT OF ANY BUYBACK OF YOUR DEVICE.
Binding Arbitration: PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS RIGHTS THAT YOU MAY OTHERWISE HAVE. IT PROVIDES FOR RESOLUTION OF ALL DISPUTES AND CLAIMS (INCLUDING ONES THAT ALREADY ARE THE SUBJECT OF LITIGATION), EXCEPT FOR CLAIMS CONCERNING THE UNAUTHORIZED RESALE, EXPORT, ALTERATION, AND/OR TAMPERING OF THE PREPAID DEBIT CARD PROVIDED TO YOU FOR PARTICIPATING IN THIS PROGRAM, THROUGH ARBITRATION INSTEAD OF SUING IN COURT IN THE EVENT THE PARTIES ARE UNABLE TO RESOLVE A DISPUTE OR CLAIM. ARBITRATION IS BINDING AND SUBJECT TO ONLY A VERY LIMITED REVIEW BY A COURT. THIS ARBITRATION CLAUSE SHALL SURVIVE TERMINATION OF THIS AGREEMENT WITH YOU. Nothing contained in this arbitration provision shall preclude XWireless, LLC. from bringing claims concerning the unauthorized resale, export, alteration, and/or tampering of the prepaid debit card provided to you for participating in this program, in state or federal court. References to you and XWireless, LLC. include our respective subsidiaries, affiliates, predecessors in interest, successors, and assigns. All claims, except those excluded above, will be resolved by binding arbitration where permitted by law. You must first present any claim or dispute to XWireless, LLC. by mailing a letter with a description of your dispute, along with your name, and a way to contact you to XWireless, LLC., 6100 Executive Blvd. Suite 202, Rockville, MD 20852 to allow an opportunity to resolve the dispute before initiating arbitration. The arbitration of any dispute or claim shall be conducted in accordance with the American Arbitration Association ("AAA") under the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules"), as modified by this agreement. The AAA Rules are available by calling the AAA at 1-800-778- 7879. You and XWireless, LLC. agree that exchanging your Smartphone or other device evidences a transaction in interstate commerce and this arbitration provision will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law. All issues are for the arbitrator to decide, including the scope of this arbitration clause, but the arbitrator is bound by the terms of this agreement. You and XWireless, LLC. agree that any arbitration will be conducted on an individual basis and not on a consolidated, class wide or representative basis. Further, you agree that the arbitrator may not consolidate proceedings or more than one person's claims and may not otherwise preside over any form of a representative or class proceeding, and if this preclusion of consolidated, class wide or representative proceedings is found to be unenforceable, then this entire arbitration clause shall be null and void. All fees and expenses of arbitration will be divided between you and XWireless, LLC. in accordance with the Wireless Industry Arbitration (WIA) Rules, except that XWireless, LLC. will reimburse you for the amount of the filing fee in the event you prevail in the arbitration. Each party will bear the expenses of its counsel, experts, witnesses, and preparation and presentation of evidence. If for any reason this arbitration provision is deemed inapplicable or invalid, or to the extent this arbitration provision allows for litigation of disputes in court, You waive to the fullest extent permitted by law, (i) the right to a trial by jury and (ii) any claims for punitive or exemplary damages. Unless XWireless, LLC. and You agree otherwise, the location of any arbitration shall be Atlanta, GA. Except where prohibited by law, XWireless, LLC. and you agree that no arbitrator has the authority to award punitive damages or any other damages not measured by the prevailing party's actual damages. Neither you nor XWireless, LLC. shall disclose the existence, contents, or results of any arbitration, except to the extent required by law. Judgment on the award rendered may be entered by any court of competent jurisdiction. This Agreement shall be construed under the laws of Georgia, without regard to its choice of law rules, except for the arbitration provision contained in these Terms and Conditions, which will be governed by the Federal Arbitration Act. This governing law provision applies no matter where you reside, or where you physically participate in this program by exchanging your Smartphone or other device.